Terms of Service

Stratosyn Labs provides branding, web design, development, AI-powered services, and related digital solutions. All projects are custom-developed based on client needs following an initial consultation.

Service Delivery

• All projects begin with a detailed phone consultation and written agreement
• Timelines and deliverables are specified in individual project contracts
• We reserve the right to modify timelines due to scope changes or unforeseen circumstances

All payments are due before the start of any service. Invoices must be paid in full before work begins.

Payment Plans

In cases where a client requests a payment plan, Stratosyn Labs may permit a 50% deposit upfront and 50% due upon project completion and approval. Stratosyn Labs reserves the right to refuse payment plans at its sole discretion.

Accepted Payment Methods

• Venmo
• PayPal
• Stripe

An invoice will be provided upon agreement of services.

Invoicing & Receipts

• Clients will receive a detailed invoice listing all services agreed upon, associated costs, and payment due date
• Final receipts are issued upon full payment and project delivery
• Payment reminders will be sent to clients until the balance is paid
• All prices are quoted in USD unless otherwise specified

Client License

• Clients are granted a license to use deliverables for their stated business use
• Clients cannot resell or redistribute our materials without written consent
• License is granted upon full payment of all project fees

Stratosyn Labs Ownership

• We retain ownership of our general methodologies, frameworks, and tools
• Third-party software and libraries remain under their respective licenses
• We may showcase completed work in our portfolio unless client requests otherwise
• All intellectual property rights remain with Stratosyn Labs

Stratosyn Labs conducts all initial discovery via phone. Calls may be audio recorded using proprietary tools to assist in project understanding and communication with contractors.

You must be at least 18 years old to engage with our services. If under 18, you must have express written permission from a parent or legal guardian.

• Provide accurate and complete information for project requirements
• Respond to requests for feedback and approvals in a timely manner
• Provide necessary access to systems, accounts, or resources as required
• Make payments according to agreed terms
• Use services in compliance with all applicable laws and regulations

Independent Contractors

• Network members are independent contractors, not employees
• Contractors are responsible for their own taxes and business expenses
• Revenue sharing applies only to client-paid project fees
• Contracts are project-based with potential for long-term relationships

Stratosyn Labs may update services, pricing, or these Terms at any time. Clients will be notified of any changes that materially impact ongoing or upcoming projects.

To the maximum extent permitted by law, Stratosyn Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.

Limited Warranty

• We warrant that our services will be performed in a professional manner
• Technical issues will be addressed within reasonable timeframes
• Warranty periods are specified in individual project agreements

Disclaimers

• Services are provided "as is" without warranty of specific results
• We do not guarantee search engine rankings, traffic, or sales
• Third-party integrations are subject to their own terms and availability

Either party may terminate services under the conditions specified in individual project agreements. Upon termination:

• Payment is due for work completed to date
• Client receives work product completed and paid for
• Both parties remain bound by confidentiality obligations
• Refunds are governed by our refund policy

These terms are governed by the laws of the State of Georgia, United States. Any disputes will be resolved through binding arbitration in Georgia, or in courts of competent jurisdiction in Georgia.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.