Welcome to Stratosyn Labs. These Terms of Service ("Terms") govern your access to and use of our services, website, and related applications. By using our services, you agree to be bound by these Terms.
Stratosyn Labs provides branding, web design, development, AI-powered services, and related digital solutions. All projects are custom-developed based on client needs following an initial consultation. We conduct discovery by phone and online consultations; all new business must be discussed and confirmed by phone or video call.
All payments are due before the start of any service. Invoices must be paid in full before work begins. In cases where a client requests a payment plan, Stratosyn Labs may permit a 50% deposit upfront and 50% due upon project completion and approval. Stratosyn Labs reserves the right to refuse payment plans at its sole discretion.
We accept payments via Venmo, PayPal, and Stripe. An invoice will be provided upon agreement of services.
Clients will receive a detailed invoice listing all services agreed upon, the associated costs, and the payment due date. Final receipts are issued upon full payment and project delivery. Payment reminders will be sent to clients until the balance is paid.
Stratosyn Labs conducts all initial discovery via phone and/or consultation call. Calls may be audio recorded using proprietary tools to assist in project understanding and communication with contractors. By agreeing to these terms, clients consent to audio recording of intake calls for internal use only.
All intellectual property created by Stratosyn Labs or its contractors, including code, designs, copy, and media, becomes the sole property of Stratosyn Labs upon completion. Clients are granted a license to use deliverables for their stated business use, but cannot resell or redistribute our materials without written consent. Contractors are bound to the Contractor Agreement.
You must be at least 18 years old to engage with our services. If under 18, you must have express written permission from a parent or legal guardian.
Stratosyn Labs may update services, pricing, or these Terms at any time. Clients will be notified of any changes that materially impact ongoing or upcoming projects.
Stratosyn Labs promises to deliver premium tech innovation services. However, Stratosyn Labs is not liable for damages or loss incurred due to use of or inability to use our services. All services are rendered as-is.
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
For questions, contact us at:
[email protected]