Privacy Policy

Personal Information

• Name, email, phone number, billing address
• Company name and professional details
• Project requirements and preferences
• Communication history and correspondence

Project Details

• Notes and voice recordings of intake conversations
• Project specifications and requirements
• Client business information and proprietary data

Payment Info

• Payment information collected through third-party platforms (Venmo, PayPal, Stripe)
• Billing and transaction history

Usage Data

• Browser type, visit duration, pages viewed
• Website usage patterns and analytics
• Cookie data for site functionality

• To contact clients and deliver services
• To assign tasks to contractors
• For internal analysis and project documentation
• To process payments and send invoices
• To communicate about projects and business matters
• To comply with legal obligations
• To analyze website performance and user experience

Client data and proprietary business information are stored in a secure workspace. Stratosyn Labs contractors are bound by contract not to use or share client data for any reason outside the scope of their assigned work.

Work product created for clients belongs to the client once payment is made in full.

We use Google Workspace, GitHub, and other development platforms. Contractors working under Stratosyn Labs are provided accounts within our ecosystem. Any tools used to complete projects are pre-approved by the company.

Output generated for projects becomes the property of Stratosyn Labs.

Client data and deliverables are stored indefinitely unless deletion is requested. Recordings may be deleted after project completion.

We implement appropriate security measures to protect your personal information:

• Restricted access permissions
• Developer accounts with controlled access
• AI monitoring to flag suspicious activity
• Information security protocols
• Encrypted data transmission (HTTPS)
• Secure database storage with access controls
• Regular security updates and monitoring

We do not sell, trade, or rent your personal information. We may share information only:

• With your explicit consent
• With trusted contractors working on your projects (under confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at [email protected]

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve site functionality

You can control cookie settings through your browser preferences.

Our website may use third-party services for:

• Website analytics (Google Analytics)
• Communication tools
• Payment processing

These services have their own privacy policies governing their use of information.

We may update this privacy policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date.

Stratosyn Labs is committed to ensuring digital accessibility for people with disabilities. We actively work to improve the user experience for everyone and apply relevant accessibility standards.

Accessibility Features

• Keyboard navigability
• Alt-text on images
• Sufficient color contrast
• Scalable fonts

Ongoing Compliance

We are working toward WCAG 2.1 Level AA compliance. Our sites and products are regularly audited to improve accessibility.

Feedback

We welcome feedback on the accessibility of our site and services. If you encounter barriers, email us at [email protected].

Future Goals

As Stratosyn Labs evolves, we aim to include accessibility tools like screen reader support, voice-command navigation, and captions for multimedia content.