Stratosyn Labs - Privacy Policy

Stratosyn Labs takes your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information.

1Information We Collect

  • Personal Information: Name, email, phone number, billing address
  • Project Details: Notes and voice recordings of intake conversations
  • Payment Info: Collected through third-party platforms (Venmo, PayPal, Stripe)
  • Usage Data: Browser type, visit duration, pages viewed

2Use of Information

  • To contact clients and deliver services
  • To assign tasks to contractors
  • For internal analysis and project documentation
  • To process payments and send invoices

3Call Recording

Phone consultations may be recorded and stored securely for internal reference. These recordings are shared only with relevant staff and contractors to ensure the accuracy of the project.

4Client Intellectual Property

Client data and proprietary business information are stored in a secure workspace. Stratosyn Labs contractors are bound by contract not to use or share client data for any reason outside the scope of their assigned work. Work product created for clients belongs to the client once payment is made in full.

5Third-Party Tools

We use Google Workspace, GitHub, and other development platforms. Contractors working under Stratosyn Labs are provided accounts within our ecosystem. Any tools used to complete projects are pre-approved by the company. Output generated for projects becomes the property of Stratosyn Labs.

6Data Retention

Client data and deliverables are stored indefinitely unless deletion is requested. Recordings may be deleted after project completion.

7Your Rights

You may request:

  • Access to your data
  • Deletion of personal info
  • Correction of inaccurate data

8Security Measures

We use restricted access permissions, developer accounts, and AI monitoring to flag suspicious activity and ensure information security.

9Contact

For privacy inquiries, contact us at:
[email protected]