Stratosyn Labs - Refund Policy

1Refund Eligibility

• •50% deposits are non-refundable once work begins
• •No refunds for completed or delivered services
• •Refunds are only considered for unused, prepaid services if work has not started

2Process for Dispute Resolution

• •
  Clients must submit refund requests in writing to [email protected] within 5 days of delivery
• •
  Disputes will be reviewed within 7 business days
• •
  If eligible, refunds will be issued through the original payment method

3Satisfaction Clause

We work closely with clients to ensure satisfaction before final delivery. Our intake and preview processes are designed to avoid issues early. Clients are encouraged to communicate concerns immediately.

4Service Guarantee

Stratosyn Labs guarantees that work will be completed as described in the project scope. Deviations from the scope must be formally agreed upon in writing.